Definitions and Terms
Buyer – the natural person who makes an Account on the Site and makes an Order. Client – the natural person who has or obtains access to the CONTENT, through any means of communication made available by the Just Shop (electronic, telephone, etc.) or based on an existing usage agreement between the Just Shop and it and which requires the creation and use of an CONT. User – any natural person registered on the Site, who, by completing the process of creating the Account, has given his agreement regarding the specific clauses of the site in the General Terms and Conditions section. Nickname – a nickname by which a particular User / Customer / Buyer can add Content to the Site. The nickname is associated with the information on the Site of the User / Client / Buyer under the name of „Username”. Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and which contains information about the Client / Buyer and the Buyer’s history on the Site (Orders, tax invoices, guarantees of Goods, etc.). Favorites – section of the Account that allows the Buyer / User to create their Lists. List – Favorites webpage where the Buyer / User can add Goods that he considers to be favorite and which he can later add to the shopping cart („my cart”).
Lists can be:
– Public: any Customer / Buyer / User can view the Buyer / User List if he has distributed it on social networks (Facebook, Twitter and Google+) or if he accesses the public profile of the Buyer / User on the Site. The lists are public, and the Buyer / User has the possibility to set them as private anytime, directly from his Account, the Favorites section.
– Private: these can only be viewed by the account holder. The Buyer / User has the possibility to set them as public at any time, directly from his Account, the Favorites section.
Site – https://justshop.ro domain and its sub-domains.
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer sends to the Seller, through the Site his intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller, to the Buyer as a result of the Contract concluded.
Campaign – the action of exposing for commercial purpose, a finite number of Goods and / or Services having a limited and predefined stock, for a limited period of time established by the Seller.
Contract – represents the contract concluded between Seller and Buyer, without the simultaneous physical presence of the Seller and the Buyer.
All information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
the content of any e-mail sent to the Buyers by the Seller by electronic means and / or any other means of communication available;
any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
information regarding the Goods and / or the tariffs practiced by the Seller in a certain period;
information related to the Goods and / or Services and / or the tariffs practiced by a third party with whom the Seller has concluded partnership contracts, within a certain period;
data relating to the Seller, or other privileged data thereof.
Review – an evaluation written by the owner or the beneficiary of a product or service, an evaluation drafted based on his personal experience and ability to make qualitative comments and to say whether or not the product or service meets the specifications mentioned by the manufacturer.
Rating – a way of expressing the satisfaction of a User / Customer / Buyer with respect to a product. The rating is expressed in the form of stars, each product being able to receive a score from one star to five stars. This degree of satisfaction will always be associated with the User / Customer / Buyer’s review of a product or service.
Comment – appreciation or observation with critical purpose, on the edge of a Review or other comment.
Question – the formula for addressing other Users / Customers / Buyers in order to obtain information about the products or services on the respective page.
Answer – written information that is transmitted to the User / Client / Buyer who has submitted a Question on the Site, on the page of a specific product. The answer is an explanation offered by a User / Customer / Buyer to another User / Client / Buyer in a discussion.
Document – these Terms and Conditions.
Newsletter – means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS) on the Goods and Services and / or the promotions carried out by the Seller during a certain period, without any commitment from the Seller with reference to the information contained by this.
Green stamp fee – the value expressed in lei, paid by the Seller to the company authorized to take over the operations of collecting, transporting and recovering / recycling the waste electrical and electronic equipment, as provided by the legislation in force.
Specifications – all specifications and / or descriptions of Goods and Services as specified in their description.
2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (by telephone or e-mail) through which the Seller carries out his commercial operations.
2.2. The notification received by the Buyer, after the execution of the Order has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and / or Services in the Order. If you change the quantity of Goods and / or Services in the Order you will notify the Buyer at the e-mail address or at the telephone number made available to the Seller when placing the Order and he will return the amount paid.
2.4. The contract is considered concluded between Seller and Buyer at the moment of receipt by the Buyer from the Seller, through the electronic post and / or SMS of the notification of shipment of the Order.
2.6. The document and the information made available by the Seller on the Site shall be the basis of the Contract, in its completion being the guarantee certificate issued by the Seller or a supplier thereof for the Purchased Goods.
Online Sale Policy
3.1. Access for the purpose of placing an Order is allowed to any Customer / Buyer.
For justified reasons Just Shop reserves the right to restrict the access of the Customer / Buyer in order to place an Order and / or to some of the accepted payment methods, if it considers that, based on the conduct or activity of the Client / Buyer on the Site, the actions it could harm the Just Shop in some way. In any of these cases, the Client / Buyer can contact the Customer Relations Department of the Just Shop, to be informed about the reasons that led to the application of the above measures.
3.2. The communication with the Seller can be done by direct interaction with it or by the addresses mentioned in the „contact” section of the Site. The seller has the freedom to manage the information received without having to provide justifications for it.
3.3 In the case of an unusually large volume of traffic coming from an Internet network, Just Shop reserves the right to require Customers / Buyers to manually enter captcha-type validation codes in order to protect the information within the Site.
3.4. Just Shop may publish on the Site information about Goods and / or promotions practiced by it or by any third party with which Just Shop has signed partnership contracts, within a certain period of time and within the limit of the available stock.
3.5. All tariffs related to Goods and / or Services presented on the Site are expressed in RON (RON).
3.6. Under the conditions provided by law, the price of electronic goods displayed on the Website includes the green stamp fee. In case the Customer / Buyer requests details regarding the exact amount added to the price of the Good, he will contact the Customer Relations Department.
3.7. In the case of online payments the Seller is not / cannot be held responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion commissions applied by the issuing bank of its card, in case the currency of its issuance differs from RON. Responsibility for this action is borne only by the Buyer.
3.8 All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) is not a contractual obligation of the Seller, these being used exclusively for presentation purposes.
3.9. After 14 (fourteen) days from the purchase of a good or service, the Buyer will be required to submit a Review related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users / Customers / Buyers on the Site and is actively involved in the development of new Services and in the most complete details of the characteristics of the Goods.
Assignment and subcontracting
The Seller may assign and / or subcontract a third party for Services related to the order’s honor, with the information of the Buyer, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.
The right to intellectual and industrial property
5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of Just Shop. being reserved all the rights obtained in this sense directly or indirectly (through licenses of use and / or publication).
5.2. The Customer / Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, display, include any Content in any context other than the original one intended by Just Shop., Include any Content outside the Site, removing the logos that signify the copyright of Just Shop on the Content as well as participating in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written agreement of the Just Shop.
5.3. Any Content to which the Customer / Buyer has and / or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid usage agreement concluded between Just Shops, and without any implied warranty or expressly formulated by Just Shop with reference to that Content.
5.4. The Customer / Buyer may copy, transfer and / or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
5.5. If Just Shop grants the Customer / Buyer the right to use in the form described in a separate use agreement, a certain content, to which the Customer / Buyer has or obtains access as a result of this agreement, this right extends only to that one or those contents defined in the agreement, only during its existence or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment by the Just Shoppers for the respective Client / Buyer or any another third party who has / obtains access to this content transferred, by any means and which could be or is prejudiced in any way from this content, during or after the expiration of the use agreement.
5.6. No Content transmitted to the Customer or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him through access, visit and / or visualization does not constitute a contractual obligation on the part of the Just Shop and / or of the employee / foreman Just Shop which mediated the transfer of Content, if it exists, with respect to that content.
5.7. Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying usage agreement, if it exists, is prohibited.
6.1. The Customer / Buyer can place Orders on the Site, by adding the desired Goods and / or Services in the shopping cart, following the completion of the Order making the payment by one of the expressly indicated modalities. Once added to the shopping cart, a good and / or a service is available for purchase as long as there is stock available for it. Adding a good / service to the shopping cart, without the completion of the order, does not entail the registration of an order, implicitly neither the automatic reservation of the good / service.
6.2. By completing the Order the Buyer agrees that all the data provided by it, necessary for the purchase process, are correct, complete and true at the date of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation in which it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order made by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of either party to the other or without any party being able to claim the other damages in the following cases:
6.4.1. failure by the issuing bank to accept the Buyer’s card, the transaction, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor approved by Just Shop., in case of online payment;
6.4.3. the data provided by the Customer / Buyer, on the Site are incomplete and / or incorrect;
6.5. The buyer has the right to withdraw from the Contract, respectively to return a Good or to renounce a Service, within 30 calendar days, without invoking any reason and without incurring costs other than delivery.
Thus, according to the GEO no. 34/2014, the period of return of a good or renunciation to a Service expires within 14 days from:
– the day on which the Buyer enters into the physical possession of the last Good – if the Buyer orders with a single order multiple products that will be delivered separately
– the day on which the Buyer enters into physical possession of the last Good or the last piece – in the case of the delivery of a product consisting of several lots or pieces,
6.7. In case the Client / Buyer requests the withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. In the event that the Order is paid, the Seller will reimburse the amount in maximum 14 (fourteen) days from the date the Seller informed the Buyer about his decision to withdraw from the Contract. The amount will be returned as follows:
6.7.1. for the Orders paid by card online -> by refund in the account from which the payment was made;
6.7.2. for Orders paid with Op / refund / iTransfer / Bank Card-> by bank transfer;
6.7.3. for Orders paid by consumer credit -> cancellation / recalculation of contract rates.
6.8. The seller will be able to postpone the reimbursement of the amount until the receipt of the goods sold or until the receipt of a proof that they were sent, if he did not offer to recover the goods himself (will take the most recent date).
6.9. In the event that a Goods and / or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Customer / Buyer of this fact and will return to the Buyer’s account the value of the Good and / or the Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed the intention to terminate the Contract.
6.9.1 Information about the product characteristics is available on the product pages on our Website. From a legal point of view, the content of the Site does not represent a proposal for a purchase contract, but a presentation of our offers. Therefore, if you place your order through our Site, your order constitutes an offer to purchase a product listed on this Site. Your order is followed by our acceptance, as described below.
6.9.2 The order can be placed only through our Website. To do this, you will go through a simple process, at the end of which you will confirm the order by pressing the „complete order” button. The button will clearly indicate that placing the order involves your payment obligation. Before confirming the order, you are always informed about the total price to be paid and you will always have the opportunity to check if the order is correct.
6.9.3 After placing an order, you will receive an email confirming receipt and registration of your order („Receiving Order / Confirmation”). This does not mean that this order has been accepted. As set out above, your order constitutes a purchase offer made by you of a product listed on our Site. All orders are subject to acceptance by us. The contract between you and us will be formed only after the acceptance by us of your order. The contract will refer only to those products for which we have accepted the order placed by you, and will send you a confirmation of acceptance of the order through a e-mail informing you that the product has been shipped („Confirmation of Shipment”). In case we cannot honor a contract due to the insufficient stock of products, technical error or non-conformities found at the time of shipment process, we will inform you about this situation and we will reimburse you the amounts paid by you for this product, if it is the case, in accordance with the reimbursement provisions in the section regarding your statutory rights of withdrawal provided in these Terms of Supply, within a maximum of 7 days from the date you notified us of your decision to terminate the contract.
GOODS / SERVICES for which the right of withdrawal is not guaranteed
7.1. The following are exempted from the right of withdrawal from the Contract:
7.1.2. the service provision contracts, after the complete provision of the services, if the execution began with the express prior agreement of the Buyer and after it confirmed that he became aware that he will lose his right of withdrawal after the complete execution of the Contract by the Seller;
7.1.3. the supply of Goods and / or services whose price depends on fluctuations in the financial market that the Seller cannot control and which may take place during the withdrawal period;
7.1.4. the supply of Goods made to the specifications presented by the Buyer or clearly personalized;
7.1.5. the supply of Goods that are likely to deteriorate or expire rapidly;
7.1.6. the supply of Sealed Goods which cannot be returned for health or hygiene reasons and which have been sealed by the Buyer;
7.1.7. the supply of Goods that, after delivery, according to their nature, inseparably mixed with other elements;
7.1.8. providing sealed audio or video recordings or sealed computer programs that have been unsealed after delivery;
7.1.9. the provision of newspapers, periodicals and magazines, with the exception of subscription contracts for the provision of such publications;
7.1.10. the provision of digital content that is not delivered on a material medium, if the delivery began with the express prior consent of the Buyer and after it has confirmed that it has become aware that it will lose its right to withdraw.
8.1. Just Shop will keep the confidentiality of information of any kind you provide. The disclosure of the information provided may be made only under the conditions mentioned in this Document.
8.2. No public statement, promotion, press release or any other means of disclosure to third parties will be made by the Buyer / Customer regarding the Order / Contract without the Seller’s prior written consent.
8.3. By transmitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, in his own interest, such information, ideas, concepts, know-how or techniques that you have sent to us through the Site. Just Shopnu will be subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide other specifications in this regard.
8.4. By registering in the Just Shop database, the Client / Buyer offers his / her express consent, within the limits of the legislation in force, to be contacted by third parties, Just Shop partners: marketing service providers, other service providers in the view of the fulfillment of the object of the Contract concluded between Buyer and Seller, as well as of state, governmental agencies, when the specific legislation provides for this; as well as by other companies with which Just Shoppoate develops common programs for offering goods and / or services on the market, etc.
9.1. Just Shop newsletters are sent through specialized partners and approved by Just Shop. Thus, confidentiality and security of information are ensured.
9.2. At the moment, the Client creates an Account on the Site, he has the possibility to express his agreement regarding the reception of Newsletters.
The customer may modify his option regarding the agreement issued to the Seller at any time:
9.2.1. by contacting Just Shop in this regard.
9.2.2. by changing the settings in the Client Account in the „My Subscriptions” section.
9.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
9.3. The waiver of receipt of the Newsletters does not imply the waiver of the acceptance given for this Document.
Billing – Payment
10.1. The prices of Goods and Services displayed on the site justshop.ro include T.V.A. according to law.
10.2. The price, the payment method and the payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer’s obligation being to provide all the information necessary to issue the invoice according to the legislation in force.
10.3. The Seller will send to the Buyer the invoice for the Order containing Goods and / or Services sold by Just Shop, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice in the Buyer’s Account or by e-mail, to the e-mail address mentioned by the Buyer in his Account.
10.4. For a correct communication of the invoice for the Order, the Buyer has the obligation to update whenever the data of his Account is appropriate and to access the information and documents related to each Order, existing in the Account.
10.5. By this means of communication the Buyer, accessing his Account, will keep a record of the invoices issued by Just Shop., Being able to save them and archive them in turn at any time and in any way he wishes.
10.6. By submitting the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them by the Just Shop in the Account or through the electronic mail, to the e-mail address mentioned in his Account.
10.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us by email: email@example.com
10.8. PaybyClick payment is a quick way to pay online with the card, which consists of making the payment through a single click by using the Token for the card, without having to enter the details of the payment card at each one.
10.9. Recommended Sales Price (RRP): The recommended prices displayed on the Platform are those recommended by the manufacturer of the respective brand or by the Just Shop suppliers.
10.10. Option for payment The payment with 1 click can be activated by the User or Buyer:
at any time in your Account:
The Client / Buyer accesses the Account or-> section „My cards” -> chooses the option „Add card” -> is directed to the payment page of the payment processor where he / she enters the card data in order to carry out a transaction of 1 lei required to validate the card. After validation of the card by the issuing bank, the option „Payment with 1 click” is automatically activated and the token for the registered bank card is issued. From this moment the User / Buyer can benefit from the option „Payment with 1 click” using the token of the saved card for the payment of Orders.
To avoid any doubt, the amount of 1 leu will not be debited from the account of the User / Buyer being only temporarily blocked by the issuing bank of the card in order to validate the card data entered.
when placing an Order
The Customer / Buyer places the Order and chooses the method of payment Credit or debit card, activates the option „Payment with 1 click”, is redirected to the page of the payment processor, enters the card data and pays, respectively completes the Order. After payment confirmation, the saved card is available for future payments using the token of the saved card.
after placing an Order on the Site
The Customer / Buyer places the Order and chooses the method of payment Credit or debit card, but does not activate the Payment with 1 click when placing the Order. After confirming the payment, the Customer / Buyer will have the possibility to save the card used when paying the Order by activating the „Payment with 1 click” option. The card thus saved is available for future payments using the token of the saved card.
Thus, when activating the „Payment with 1 click” option, in the Site, the payment card data entered by the User / Buyer will be assigned a Token, which can be used later to perform the Transactions. After activating the payment option „1-click payment”, the Buyer will be able to pay the following Orders („1-click payment”), without having to re-enter the payment card data already saved. By entering the User / Buyer card details, it confirms that it has been previously informed and has accepted the terms and conditions of use of the „1 click payment” service.
10.10 The payment card details of the Customer / User / Buyer will not be accessible to Just Shop nor will they be stored by the Just Shop or the payment processor integrated in the Site, but only by the Authorization of the Transaction or another authorized entity to provide card identification data storage services, about which identity the Client / User / Buyer will be informed, prior to the data entry.
The entity authorized to provide card data storage services is Paylike, a company established and operating in accordance with the legislation of Denmark, “The buyer will be required to authorize payment by re-entering the password for the Account or using the fingerprint for mobile terminals that have this facility. .
10.12. For security reasons of the Transactions the Client / the User / the Buyer is advised not to remain logged in to the Site and not to set the automatic logging option on the mobile devices. Disclosure of the access password in the account is not allowed and it is recommended to use a password with a strong security character (eg: to contain at least eight characters, including capital letters, lowercase letters, numbers and special characters).
10.13. The customer / user / buyer can enter the data of several payment cards he holds, for which the PaybyClick payment option can be activated, being associated with one Token for each payment card. Also, the Customer / User / Buyer can delete any Token at any time, thus disabling the PaybyClick service.
Delivery of goods
11.1. The seller undertakes to deliver the Goods in the door-to-door courier system to the Buyer.
11.2. The seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
11.3. The seller will deliver the goods and services throughout Europe.
12.1. All Goods sold by Just Shop., Except for the resealed ones, benefit from guarantee conditions in accordance with the legislation in force and the commercial policies of the producers. The goods are new, in the original packaging and come from sources authorized by each manufacturer.
12.2. In the case of Goods sold and delivered by Just Shop., The warranty certificates are either issued directly by the manufacturer,
12.5. For a correct communication of the guarantee certificate related to the Ordered Goods, the Buyer has the obligation to update whenever the data of his Account is appropriate and to access the information and documents related to each Order, existing in the Account.
If this information is unavailable for 48 (forty-six) hours in the customer account, please notify us at firstname.lastname@example.org or by accessing the following link: http://justshop.ro/contact /.
The products listed on this site are directly imported from Asian or other EU producers.
The time for delivery of the product can be up to 14 working days.
Just Shop is not responsible for the quality of the product.
All we can do is talk to the manufacturer to send the product according to the link on the site.
Transfer of property ownership
The ownership of the Goods will be transferred upon delivery, after the payment has been made by the Buyer in the location indicated in the Order (meaning by delivery – the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in case of deliveries made by the Seller’s personnel) .
14.1. The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller’s performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services upon delivery and in particular for their loss.
14.2. By creating and using the Account, the Client / User / Buyer assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing the access of the Account, and, to the extent permitted by the legislation in force, is responsible for the activity carried out through the Account or .
14.3. By creating the Account and / or using the Content and / or placing the Orders, the Client / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing at the date of the Account creation. and / or use of the content and / or at the date of placing the Order.
14.4. Subsequent to the creation of the Account, the use of the Content is equivalent to accepting the modifications made on the Terms and Conditions of the Site and / or of the updated versions of the Terms and Conditions of the Site.
14.5. The Terms and Conditions of the Site can be modified at any time by the Just Shop., These can be opposed to the Customers / Users / Buyers from the date of posting on the Site. sending the Order and / or by making an online payment.
Submitting Reviews, Comments, Questions and Answers
15.1. Registering Reviews, Comments, Questions and Answers can be done, by Users / Customers / Buyers, in the sections „Customer Questions and Answers” and „Reviews”. The information entered can be both positive and negative, and will refer to the characteristics and the use of a product or service.
15.2. When registering a specific Review / Comment / Question / Answer on the Site, the Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
15.3. Each User / Client / Buyer, at the time of registration of Review / Comment / Question / Answer in the mentioned sections, undertakes to respect the following rules:
– to make references only to the characteristics and / or the use of a particular product or service, avoiding information related to aspects that can be changed (price or promotional offers) or information related to the way the Order is carried out;
– Use only Romanian. Words or expressions which, although not considered to be Romanian, are also widely used in all media related to the respective field (eg mouse, notebook, plug and play);
– to use an appropriate, non-offensive language, without terms that may offend or affect any other User / Customer / Buyer;
– to ensure the correct framing of the content posted on the Site as follows: any Question will be posted in the section „Questions and answers of the clients”, and any Review will be inscribed in the section „Reviews”;
– to ensure that the information they provide is realistic, correct, misleading and in accordance with the applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, advertising or privacy;
– use this facility only to communicate or obtain additional details regarding a particular product or service on the Site without referring to other companies that promote the sale and purchase of products or services;
– not to provide or request, in any way and in any measure, personal data (contact details, information about the address of delivery or address, telephone numbers, email addresses, first and last name, etc.) or any other information that may cause the disclosure of this personal data;
– not to enter information and / or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
– not to attempt the fraud of the services made available by the Seller or to write Reviews / Comments / Questions / Answers that contain advertising material;
– not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this sense the contact details of the Seller registered on the Site will be used.
15.4. In addition to a critical realistic evaluation, when a Review is submitted, the User / Customer / Buyer will also add a Rating relevant to the related product or service. The reviews, together with their corresponding ratings, will influence the overall rating of the product or service, a number that appears in parentheses next to their title. Thus, a Review with a high Rating leads to an increase in the General Rating, and a Review accompanied by a Low Rating leads to a fall in the General Rating.
Users / Customers / Buyers who subscribe to Reviews that attach photo or video files will follow the following rules:
– uploaded files will contain images and / or videos that refer to the product or service for which the Review is written, ensuring that the uploaded files respect the copyright;
– uploaded files will not contain violence, adult content, licentious language or other content that offends a person / group based on race or ethnic origin, religion, disability, sex, age, veteran status, sexual or political orientation;
– uploaded files will not contain information related to other persons;
– uploaded files will not contain URLs or watermarks to sites that perform the same commercial activity as the Seller.
15.5. When a Review / Comment / Question or Answer is reported by a User / Customer / Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine if it violates Site Terms and Conditions. . The texts, photos or videos you enter are removed from the Site only after being examined by the Seller.
15.6. If the Seller finds that the Terms and Conditions have been repeatedly violated, he reserves the right to suspend the possibility of the User / Customer / Buyer to enter Reviews / Comments / Questions or Answers in the „Questions and Answers of Customers” and „Sections” Reviews „.
For complaints or complaints related to the Good and / or the Service purchased, Buyers have at their disposal the form of notifications within the Site: http://justshop.ro/contact or sending an e-mail to the email@example.com. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
17.1. Neither party will be liable for failure to perform its contractual obligations, if such failure to timely and / or properly, fully or partially is due to a force majeure event. The major force is the unpredictable event, beyond the control of the parties and that cannot be avoided.
17.2. If, within 15 (fifteen) days from the date of its production, the respective event does not cease, each party shall have the right to notify the other party of the full termination of the Contract without any of them being able to claim the other damages.
Applicable law – Jurisdiction
This Contract is subject to Romanian law. Any disputes between Just Shop and Customers / Buyers will be resolved amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts in Piatra Neamt.
Contracts regarding the purchase of products or services on the Internet
GEO 34/2014 transposes at national level the provisions of Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights. Starting with June 13, 2014, the date of entry into force of this emergency ordinance, several normative acts were repealed, one of them being OG 130/2000 on consumer protection when concluding and executing distance contracts.
Scope of application (art 3)
The Ordinance applies to any contract between a professional and a consumer, including contracts for electronic communications services or for access and connection services to public electronic communications networks, as well as for the delivery of terminal equipment related to the provision of the service. The ordinance also applies to contracts for the supply of water, natural gas, electricity or thermal energy, including by public suppliers, to the extent that these utilities are provided on a contractual basis.
mentions regarding legal guarantees;
the term of validity of the contract;
the conditions for termination of the contract;
possible automatic extension procedures.
Other obligations of the professional when concluding distance contracts (art. 8)
The professional transmits the obligatory information or makes the information available to the consumer in a manner appropriate to the means of distance communication used. The professional ensures that when a contract to be concluded by electronic means forces the consumer to pay, the consumer is aware / recognizes that there is a direct payment. Moreover, if a button is required before activating the order, the button is visibly labeled with the mention „order involving a payment obligation”.
The aforementioned provision eliminates the trap costs and predefined options that, until now, should have been deselected by the consumer in order not to pay for an unsolicited service. The professional indicates on the commercial site held, clearly and legibly, the latest at the beginning of the order formulation process, if any restriction is applied regarding the delivery and the accepted means of payment. 14 days. The contract is considered concluded when the professional has sent to the consumer, on a durable medium, the confirmation of the order sent by the consumer.
The burden of proof regarding the fulfillment of the information requirements is up to the professional (art. 5).
Right of withdrawal (art. 9)
In the case of distance contracts, compared to the law previously in force, the economic operator / professional is obliged to provide the consumer with the right of withdrawal that can be exercised within 14 days.
The omission of the economic operator to provide the consumer with the right of withdrawal extends the withdrawal period by up to 12 months, calculated from the end of the initial withdrawal period of 14 days.
The exercise of the right of withdrawal must be expressed unequivocally by the consumer, with the information of the professional. The professional makes available to the consumer (in electronic format) the appropriate options:
withdrawal form (the form template is in part B of the Annex);
any other unequivocal statement in which the consumer expresses his decision to withdraw from the contract.
The burden of proof on the exercise of the right of withdrawal from a contract rests with the consumer (art. 10). In the situation of exercising the right of withdrawal, the professional has the obligation to reimburse the consumer all the amounts received, including, as the case may be, the costs of delivery, without undue delay and no longer. 14 days from the date on which it is informed about the decision to withdraw (art. 13, paragraph (1))
They are exempted from the right of withdrawal regarding the following distance contracts (art. 16)
the service contracts, after the complete provision of the services, if the execution began with the prior consent of the consumer and after the latter has confirmed that he is aware that he will lose his right of withdrawal in this case;
the supply of products or services whose price depends on fluctuations in the financial market;
the supply of products made according to the specifications required by the consumer;
the supply of products liable to deteriorate or expire rapidly;
providing sealed products that cannot be returned for health or hygiene reasons and which have been unsealed by the consumer;
the supply of products which, after delivery, according to their nature, inseparably mixed with other such elements;
the supply of alcoholic beverages whose price was agreed at the time of the conclusion of the sale contract, whose delivery cannot be made before 30 days and whose real value depends on the market fluctuations;
the contracts in which the consumer specifically asked the professional to go to his home to perform urgent repair or maintenance work;
providing sealed video or audio recordings or sealed software (software) that have been unsealed after delivery;
the provision of newspapers, periodicals and magazines, with the exception of subscription contracts for the provision of such publications;
contracts concluded within auctions;
the provision of accommodation services, for a purpose other than the residential one, transport of goods, car rental, catering or services regarding leisure activities, if the contract stipulates a specific date or period of execution;
the provision of digital content that is not delivered on a material medium, if the provision began with the prior consent of the consumer and after it has confirmed that he has become aware that he is losing the right of withdrawal.
The total or partial reimbursement time is of maximum 5 days from the receipt of the product.
The products are delivered through the courier chosen by the manufacturer.